Educating, informing & naturally guiding you through it all.


How Do I Choose Between The Two Versions Of IELTS?

If you are interested in moving to an English-speaking country for international education, then you should opt for IELTS Academic and, for work or immigration purposes, IELTS General is recommended.

When Can I Take The IELTS Test?

IELTS is available on 48 fixed dates a year – up to four times a month, depending on local demand.

Is There Any Facility For Specially-Abled Students?

IELTS test takers make every possible effort to ease the process for specially-abled students. Our team also pays special attention to the needs and requirements of every student.

Is There An Option To Postpone Or Cancel My Test Application?

If you want to postpone or cancel your application more than 5 weeks before the test date, you will be eligible to receive a refund minus the administrative charges. If you want to postpone or cancel within 5 weeks of the test date, you will not receive any refund unless you have some authentic medical reasons.

Is The Listening Part Accompanied By Instructions And Pauses?

Yes, at the beginning of the tape, you will hear instructions. 

Can I Use A Pen For The Reading And Listening Test?

No. The entire paper needs to be attempted using a pencil as the answer sheet is scanned by a computer that does not understand the pen.

Do I Need Additional Documents For The Speaking Test?

You need to bring the same identification documents that were supplied on the IELTS application form and used during the rest of the test. ID cards are checked before entering the interview room.

Is There Any Eligibility Criteria For The TOEFL Test?

There is no pass or fail in IELTS. Scores are allotted as per the 9-band system. Every educational institution sets its own level of IELTS scores to meet students' requirements for eligibility.

What Is The Policy To Cancel The Exam?

There is no limit to sitting for the test. However, it is always recommended to prepare well beforehand to achieve your desired score.


Can I book my exams from home?

Yes, We offers its students the exclusive facility to book their exam from anywhere in the country. Just tell us your preferred date and location, and we will complete the procedure for you.

I have not prepared for the exam with Touchstone. Will you still help me book my exam?

We treats all its students equally. Anyone who wishes to complete their exam procedure with us will get complete assistance and the required guidance to complete the procedure.

Do You Provide Assistance With Exam Rescheduling Or Cancellation?

We understand the requirements of every student and last-moment plan changes. Thus, we help with exam rescheduling and cancellation as well.

Do You Share The Exam Regulations And Progression Rules?

Our exam booking team is well-versed in the updated regulations and guidelines. We offer you every possible bit of information you need to make informed decisions.


How Many Times Can I Take Your Mock Tests?

Our mock tests are available for every student once a day, every Saturday. You can choose a time slot for yourself and sit for the test.

If I Attempt The ‘Pen-Paper’ Based Mock Test, Will The Answers Be Available To Me?

When you attempt the ‘pen-paper’ based mock test, we check the test for you and offer you valid scores based on your attempt. In this case, answers will not be shared with you.

How Long Will The Answers Be Available For The Online Mock Test?

In the case of an online mock test, answers will be available for one whole day (24 hours) for you to check and evaluate yourself.

Can I Attempt The Test From Home?

We provide expert guidance and supervision during the test to offer you a real exam-like experience. This is why we prefer our students to take the test with us and not at home.


Where do I apply for my study visa?

You can apply for your study visa with us. We help our students reach their dream destination to pursue their dream course.

How much money do I need in total?

This is one of the most commonly asked questions by applicants. It is imperative for you to show enough funds in your bank account, and the amount required may vary for each country, depending upon your course and region within the chosen country.

How good does my English need to be to study abroad?

Almost all foreign programs require proven English language proficiency to enter their institutions. In addition to their tight immigration rules, you need to have a good understanding of the language for an easy stay in the foreign land.

Can I work on my study visa?

The answer to this question varies depending upon the country of choice. Some countries allow students to work certain hours per week while some have different rules.

Can An International Student Change Their Course While In Their Home Country?

Certainly, but with due permission of the concerned institution and the local FRRO/FRO.

What Is The Usual Duration Of A Study Visa?

A study visa is usually for 5 years or for the duration of the course, whichever is earlier.

What Does A Foreign Student Need To Do For His/Her Study Visa Extension?

Students need to approach the local FRRO/FRO with a bonafide certificate, proof of actual financial standing, etc.

When Should I Start Applying For My Student Visa?

The earliest time to apply for a study visa is 3 months prior to the start date of your course. If you submit your application too late, there is a possibility to miss out on the start date.